The U.S. Department of Transportation (DOT) announced a lawsuit against Southwest Airlines. The Department claims that Southwest Airlines is “illegally operating multiple chronically delayed flights,” causing harm to “passengers and fair competition across the airline industry.” Southwest is facing maximum civil penalties, and the lawsuit was filed jointly with the Department of Justice in the U.S. District Court for the Northern District of California.
Orlando International Airport
Airlines are prohibited from falsely promising flight schedules that are inaccurate and unrealistic per federal regulations. In this case, Southwest Airlines advertised flight times that did not reflect actual departure and arrival times. The Department of Transportation claims unrealistic scheduling is an “unfair, deceptive, and anticompetitive practice” that misleads customers.
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