The SLOWEST (and FASTEST!) Pizza Delivery Chains in 2025

If you have a hankering for some quick pizza, listen up!

@Pizza Hut

A brand new study has counted up the stats of the fastest – – and slowest – – pizza delivery chains. According to Insight, their inaugural Pizza Study (which was done in conjunction with PMQ Pizza) goes “beyond surface-level metrics.”

Insight says they “analyzed performance data from large and mid-sized pizza chains and compared it to two leading convenience store chains offering pizza, using findings from mystery shopping evaluations conducted across the United States.”

Gotta love pizza!

Furthermore, the survey found that delivery speed remains a critical driver of customer satisfaction. In fact, while factors like staff friendliness and ambiance matter to consumers, the efficiency of service can have a large and lasting impact on customer loyalty. Furthermore, “overall satisfaction was 64% higher when the customer was satisfied with the speed of service.”

So, what did the study actually find as far as delivery wait times go? Well, Domino’s took the crown as the speediest chain with an average delivery time of 26:10! In fact, none of the other major delivery chains had an average of under 30 minutes! Little Caesar’s was closest at 30:46.

©Insight

The chains with the longest average wait times were Blaze, Jets, and Donatos, each of which was OVER 40 minutes.

Blaze Pizza

Pizza delivery time is one of the most important drivers of customer satisfaction, which would seem to give Domino’s a leg-up on their pizza chain competition. Stay tuned to DFB for more on the food industry.

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What’s your favorite pizza chain? Let us know in the comment below.